Good parts, good prices.
Adam shaw does a great job helping make sure the customer gets what they need for parts.
I went to the store this evening just before closing. I had a brake light that was burned out. The salesmen said that they would INSTALL the bulb at no charge for me on the spot! I was thrilled and felt very pampered! I also watched them do it so I can do it myself (hopefully!) the next time it happens. Thank you all so much-very kind and attentive-not that common these days and I found it so refreshing! I will be back!
On three separate occasions, my husband called to have parts set aside so I could just go in and pick them up and not have to stand there for 20 minutes while they tried to find what was asked for after working all day. On ALL three of these occasions the person on the phone did NOT follow through!! The only time things have ever been done the way they said it would, was when we dealt with the manager directly. We will spend a little more at times and support our local NAPA close to home. The folks at the counter stare at the computer stunned and cannot seem to find what is needed. My husband and I are done with O'Reilly auto parts.
O Reilly Auto Parts is a US Car Repair based in Ellsworth, Maine. O Reilly Auto Parts is located at 24 Downeast Hwy, Ellsworth, ME 04605, USA.
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